Responsible Gaming Policy

Last Updated: August 9, 2026

At Khelo 24 App, we believe that gaming should be an enjoyable form of entertainment and should never negatively affect a person’s financial situation, relationships, work, education, or everyday life.

This Responsible Gaming Policy explains our approach to responsible gaming and provides practical guidance to help users maintain control over their gaming activity.

Khelo24 encourages every user to understand the risks associated with real-money gaming and to make informed decisions before participating.

1. What Is Responsible Gaming?

Responsible gaming means participating in gaming activities in a controlled and informed manner.

It includes understanding that:

  • Gaming involves financial risk.
  • There is no guaranteed way to win.
  • Losses can occur.
  • Gaming should be treated as entertainment.
  • Users should only spend money they can afford to lose.
  • Gaming should never interfere with essential financial responsibilities.

The goal is to keep gaming within healthy personal limits.

2. Age Requirement

Khelo24 services involving real-money gaming are intended only for adults who meet the applicable legal age requirements in their jurisdiction.

Users must be at least 18 years old, or the higher minimum legal age applicable in their location.

We do not knowingly permit underage users to participate in real-money gaming activities.

Parents and guardians are encouraged to take reasonable measures to prevent minors from accessing gaming accounts, applications, and payment methods.

3. Gaming Is Not a Guaranteed Income

Khelo24 does not represent gaming as a guaranteed way to earn money.

Sports betting, casino games, slots, and other real-money gaming activities involve risk, and users may lose some or all of the money they choose to participate with.

Past results, previous wins, statistics, strategies, or predictions do not guarantee future outcomes.

Users should never treat gaming as a replacement for employment, investment, savings, or regular income.

4. Set a Personal Budget

Before participating, decide how much money you are comfortable spending.

Your gaming budget should come only from money that is available after essential expenses such as:

  • Housing
  • Food
  • Utilities
  • Education
  • Healthcare
  • Debt payments
  • Family responsibilities
  • Savings

Never use money required for essential expenses to participate in gaming.

Once your personal limit has been reached, stop playing.

5. Set Time Limits

Money is not the only limit that matters.

Users should also decide how much time they are comfortable spending on gaming.

Consider:

  • Setting a daily or weekly time limit.
  • Taking regular breaks.
  • Avoiding extended gaming sessions.
  • Maintaining normal sleep schedules.
  • Continuing work, education, exercise, and social activities.

If gaming begins taking time away from important responsibilities, consider taking a break or stopping completely.

6. Never Chase Losses

One of the most important principles of responsible gaming is not chasing losses.

After losing money, do not increase your stakes simply because you want to recover the loss.

Trying to win back losses can result in larger losses and can make gaming difficult to control.

A loss should be treated as a loss rather than as an amount that must immediately be recovered through further gaming.

7. Do Not Borrow Money to Gamble

Users should never borrow money, use emergency funds, take loans, sell personal belongings, or use credit intended for essential expenses to finance gaming activity.

If you need to borrow money to continue gaming, this may be a warning sign that your gaming activity has become difficult to manage.

Stop playing and consider seeking appropriate support.

8. Avoid Gaming Under the Influence

We strongly encourage users not to participate in real-money gaming while under the influence of alcohol, recreational drugs, or any substance that may impair judgment.

Impaired decision-making can increase the likelihood of impulsive spending and risky behavior.

9. Take Regular Breaks

Regular breaks can help users maintain perspective and control.

During a break:

  • Leave the gaming session.
  • Do another activity.
  • Spend time with family or friends.
  • Exercise or go outdoors.
  • Focus on work or other responsibilities.

If you find it difficult to take a break, consider stopping gaming for a longer period.

10. Warning Signs of Problem Gaming

Gaming may be becoming difficult to control if you:

  • Spend more money than planned.
  • Spend more time gaming than intended.
  • Frequently chase losses.
  • Hide your gaming activity from family or friends.
  • Borrow money to continue gaming.
  • Use money intended for essential expenses.
  • Feel anxious or stressed about gaming losses.
  • Think about gaming constantly.
  • Neglect work, education, family, or other responsibilities.
  • Continue gaming despite negative consequences.
  • Try to stop but repeatedly return to gaming.
  • Feel that you need to increase your stakes to experience the same excitement.

One or more of these signs may indicate that it is time to take a break and seek support.

11. Self-Assessment

Ask yourself the following questions:

  1. Do I spend more money gaming than I originally planned?
  2. Do I try to recover losses by continuing to play?
  3. Have I borrowed money for gaming?
  4. Have I hidden my gaming activity from someone close to me?
  5. Does gaming interfere with work, education, or family responsibilities?
  6. Do I feel stressed or anxious about my gaming?
  7. Have I tried to reduce gaming but found it difficult?
  8. Do I spend more time gaming than I intended?

If your answers concern you, consider taking a break or stopping gaming and seeking professional support.

12. Keep Track of Your Activity

Keeping track of your deposits, withdrawals, gaming time, and results can help you understand how much you are actually spending.

Do not rely only on individual wins or losses when assessing your gaming activity.

Looking at your overall activity can provide a clearer picture of your spending and help you maintain a realistic budget.

13. Do Not Try to Recover Losses

A previous loss does not increase the probability of a future win.

Similarly, a previous win does not guarantee another win.

Avoid making decisions based on the belief that you are “due” for a win or that a loss must be recovered immediately.

Each game or event should be considered independently according to its applicable rules and probabilities.

14. Account Restrictions and Breaks

If you feel that you need time away from gaming, we encourage you to stop using the relevant gaming services.

Where account restriction or self-exclusion features are available, users may contact Khelo24 support to learn about the options applicable to their account and jurisdiction.

Depending on the available controls, restrictions may include:

  • Temporary account breaks
  • Deposit limits
  • Spending limits
  • Session limits
  • Account restrictions
  • Self-exclusion

Specific features may vary depending on the services available to the user.

15. Self-Exclusion

Self-exclusion is a voluntary decision to prevent yourself from accessing applicable gaming services for a selected period or, where available, indefinitely.

If you believe you are experiencing difficulty controlling your gaming, self-exclusion may be an appropriate option.

Users requesting self-exclusion should contact Khelo24 support and clearly state that they wish to restrict their gaming access.

During a self-exclusion period, users should not attempt to create another account or use another person’s account to bypass the restriction.

16. Protecting Minors

Khelo24 does not intend its real-money gaming services for minors.

Parents and guardians should take reasonable precautions to prevent children from accessing gaming websites, applications, accounts, and payment methods.

Recommended measures include:

  • Keeping account credentials private.
  • Using device-level parental controls.
  • Restricting access to payment methods.
  • Monitoring shared devices.
  • Educating children about online gaming risks.

If you believe a minor has accessed a Khelo24 account, contact support promptly.

17. Promotional Responsibility

Khelo24 may provide bonuses, promotions, tournaments, and other offers.

Promotions should not be interpreted as encouragement to spend more than you can afford.

Users should always review the specific terms of an offer before participating.

Promotional benefits may have eligibility requirements, wagering conditions, expiry periods, or other restrictions.

Users should never increase their spending simply to qualify for a promotion.

18. Responsible Sports Betting

Sports betting involves financial risk and should be approached responsibly.

Users should:

  • Set a fixed betting budget.
  • Avoid increasing stakes after losses.
  • Avoid betting with borrowed money.
  • Avoid making emotional decisions.
  • Understand the applicable market rules.
  • Avoid betting when impaired.
  • Stop when the predetermined limit is reached.

Sports knowledge, statistics, predictions, or previous results cannot guarantee a winning outcome.

19. Responsible Casino Gaming

Casino games, including slots and live casino games, involve chance and financial risk.

Users should understand that:

  • Outcomes are not guaranteed.
  • Previous results do not determine future results.
  • A losing streak does not guarantee an upcoming win.
  • A winning streak does not guarantee continued winnings.
  • Betting more does not guarantee recovering losses.

Set a budget before starting and stop when that budget or your personal time limit has been reached.

20. Financial Responsibility

Khelo24 encourages users to maintain a clear separation between gaming funds and money needed for everyday life.

Do not use gaming to solve financial problems.

If you are experiencing financial difficulties, gaming should not be viewed as a solution.

If gaming is contributing to financial stress, stop participating and seek appropriate financial or professional support.

21. Account Security and Responsible Use

Responsible gaming also includes responsible account management.

Users must:

  • Keep passwords confidential.
  • Never share OTPs.
  • Use only their own account.
  • Avoid allowing another person to use their account.
  • Use authorized payment methods.
  • Report suspicious account activity promptly.

Account sharing can create financial and security risks and may violate the platform’s Terms & Conditions.

22. Our Approach to Responsible Gaming

Khelo24 aims to support responsible use of its gaming services by:

  • Providing responsible gaming information.
  • Maintaining applicable age restrictions.
  • Providing information about gaming risks.
  • Supporting available account restriction options.
  • Monitoring activity where permitted and appropriate.
  • Taking action where required to protect users or platform integrity.
  • Providing users with access to support information.

Our responsible gaming approach may change as services, technology, and applicable requirements develop.

23. Seeking Professional Help

If gaming is causing financial, emotional, relationship, work, or other personal problems, consider speaking with a qualified professional or an appropriate gambling-support organization in your country.

You do not need to wait until the situation becomes serious before asking for help.

Friends, family members, counselors, financial professionals, and specialist support organizations may be able to provide assistance.

24. What We Ask From Users

We ask every Khelo24 user to:

  • Play only if legally permitted.
  • Meet the applicable minimum age.
  • Set personal spending limits.
  • Set personal time limits.
  • Never chase losses.
  • Never borrow money to gamble.
  • Never use essential household funds for gaming.
  • Take regular breaks.
  • Avoid gaming while impaired.
  • Stop if gaming becomes difficult to control.
  • Seek help when necessary.

25. Policy Updates

We may update this Responsible Gaming Policy from time to time to reflect changes in our services, responsible gaming practices, technology, or applicable requirements.

The latest version will be published on khelo24app.com.

Users are encouraged to review this page periodically.

26. Contact Us

If you have questions about responsible gaming, account restrictions, self-exclusion, or other related matters, contact Khelo24.

Khelo 24 App / Khelo24

Website: khelo24app.com

Email: contact@khelo24app.com

When contacting support, never send your password, OTP, PIN, or other confidential account credentials.

27. Our Commitment

Khelo24 is committed to promoting a responsible approach to online gaming.

Gaming should remain entertainment, not a source of financial dependence.

Set your limits. Know your risks. Take breaks. Never chase losses. Play responsibly.